An event ticketing platform is a comprehensive software solution that enables event promoters to create event pages, sell tickets online, and manage various aspects of their events. Ticket Fairy offers a robust event ticketing solution with built-in marketing tools to drive ticket sales and enhance the overall ticketing experience. Our key features include:

• Customizable event pages and ticket types
• Event creation in minutes without needing to email anyone
• Rewards and referrals system to boost ticket sales
• Advanced fraud protection and secure ticketing
• 100% upfront payout of ticket funds
• Integrated marketing tools and analytics
• Multiple payment gateway support
• Mobile-friendly ticket scanning and check-in
• Merchandise and upsell options during checkout
• Real-time sales and attendance tracking
• Customer data collection and management
• Automated email marketing campaigns
• Social media integration for event promotion
• Scalable solution for events of all sizes
• Advanced management of promo codes and discounts
• In person payments for door sales
• QR codes that can contain multiple items
• Flexible ticket type logic for multi-day events and timed entry
• 24/7 customer support for organizers and attendees

Our platform is designed to cater to various event types, including music festivals, concerts, and nightlife events, ensuring a seamless ticketing experience for both organizers and attendees.

Ticket Fairy offers unique features that set it apart from other platforms. These include a rewards and referrals system to boost revenue, advanced fraud protection, and the ability to receive 100% of your ticket funds in advance. We also provide personalized support and innovative marketing tools to help you sell more tickets.

Ticket Fairy aims to provide transparent and competitive pricing. Our fee structure is designed to be fair for both event producers and attendees. For detailed information about our current fees, please visit our pricing page or contact our sales team for a customized quote based on your event's specific needs.

Absolutely! Ticket Fairy's event ticketing system is scalable and suitable for events of all sizes, including large-scale music festivals. Our platform offers a comprehensive set of features tailored for festival organizers:

• Multi-Day Pass Management for complex, multi-day events
• Advanced Access Control with RFID wristbands and QR code scanning
• Comprehensive Analytics for data-driven decision making
• Integrated Marketing Tools for targeted campaigns and email marketing
• Flexible Event Payment Solutions supporting major credit cards and alternative payment methods
• Customizable Branding to match your festival's unique identity
• Capacity Management for different areas or stages within your festival
• Upselling and Cross-selling opportunities for VIP upgrades and merchandise
• Cashflow Management with flexible payout options
• Refund and Exchange handling with customizable policies
• Integration capabilities with other event management tools
• Detailed tracking of discount code effectiveness

Ticket Fairy's versatile platform caters to a wide range of events, including music festivals, concerts, and nightlife events. Our ticketing system is designed to handle the unique requirements of each event type, from multi-day festivals with complex ticketing structures to intimate club nights. We offer specialized features for music events, such as artist management tools, stage scheduling, and integration with music streaming platforms to enhance the attendee experience. Whether you're organizing a large-scale EDM festival or a local indie rock concert, Ticket Fairy provides the necessary tools to create, promote, and manage your event successfully.

These features ensure that whether you're organizing a small local gathering or a large-scale music festival, our platform provides the tools and support you need for successful ticketing and event management.

Yes, Ticket Fairy provides a suite of built-in marketing features to help you promote your event and drive ticket sales. These include our unique rewards and referrals system, social media integration, email marketing tools, and detailed analytics to track your marketing efforts' performance.

Ticket Fairy offers comprehensive event planning and management tools to streamline your event organization process. Our platform provides features such as customizable event pages, ticket type management, attendee communication tools, and real-time sales analytics. We also offer integrations with various event planning apps and services to help you manage every aspect of your event, from initial planning to post-event analysis. With Ticket Fairy, you can efficiently handle tasks like creating schedules, managing budgets, and coordinating with vendors, all while focusing on delivering an exceptional event experience for your attendees.

Ticket Fairy integrates with multiple payment gateways to provide seamless transactions across different regions:

• Stripe: Available in the US, Canada, Mexico, Australia, New Zealand, and Europe. Supports major credit cards, and Apple Pay.
• Xendit: Integrated for Indonesia and South East Asia, supporting local payment methods.
• RazorPay: Available in India, offering various local payment options.

We also support Buy Now, Pay Later (BNPL) options in select regions, including:

• AfterPay
• Klarna
• Affirm +
  Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.

These integrations ensure that your attendees can use their preferred payment methods, enhancing the ticket-buying experience and potentially increasing sales.

Our ticketing fees include the proceesing costs of these gateways. You get your ticket's full face value.

Ticket Fairy offers comprehensive support for both event organizers and ticket buyers:

• Customer Service for Ticket Buyers: We provide dedicated customer service to ticket buyers on behalf of event promoters. This includes handling inquiries, resolving issues, and ensuring a smooth ticket-purchasing experience.
• Account Managers for Event Organizers: Event promoters are assigned account managers who are available to assist with any platform-related queries or concerns. These managers offer personalized support for using Ticket Fairy's features, optimizing your event setup, and maximizing your ticket sales.

This dual approach allows event organizers to focus on creating great events while we take care of customer interactions and platform support, ensuring a positive experience for everyone involved.